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PRACTICE MANAGEMENT CONSULTING
Imagine a practice where you’re not just keeping up with the demands
What if you could build a practice where you’re not just keeping up with the demands of business, but you’re actively in the driver’s seat of your firm’s growth and success. A practice where operations run smoothly, your team is empowered, and your clients become raving fans.
This is the kind of practice we help you build.
OUR PRACTICE MANAGEMENT APPROACH
We help you shift from advisor to CEO
In collaboration with Dawn Wolfgram of DW Consulting, this mother-daughter duo works with your practice to dive deep into the details of your business. Our mission is to help you achieve unparalleled business growth, operational efficiency, and personal fulfillment. Whether you're looking to refine your leadership, optimize your practice, or engage with peers in our exclusive mastermind groups, we offer the roadmap and guidance to ensure you do the best work of your career and build lasting success.
Our approach is rooted in data-driven analysis, strategic planning, and hands-on support, ensuring you have a clear roadmap to achieve your vision. We work closely with you to identify your goals, map out actionable steps, and provide ongoing guidance to keep you on track.
Meet the Team
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Dawn Wolfgram
30+ Years in Financial Services
Expert in Multiple Areas: Her expertise includes practice management, leadership development, sales, recruiting, compliance, and operations.
Proven Track Record: She has helped countless financial advisors and teams achieve measurable growth and operational efficiencies.
Leadership Development: She has trained and mentored advisors and teams to improve leadership skills and team dynamics.
Sales & Recruiting Success: She has led initiatives that have successfully increased advisor recruitment and client acquisition.
Compliance & Operational Efficiency: Dawn has a deep understanding of industry compliance, and has advised firms on improving processes and streamlining operations for better performance.
Business Growth Specialist: She has helped transform countless financial practices into high-performing enterprises through strategic planning.
Long-Term Industry Impact: Dawn has built a reputation for driving sustained success in the financial services industry as a whole.
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Chelsea Laub
10+ Years in Financial Services
Field Experience: Chelsea spent 8 years in the industry as a financial advisor, developing her own practice from the ground up. She also started in the industry as a private staff for an advisor, where she created and implemented systems & processes, and trained new staff.
Marketing & Business Development Expert: Her expertise in financial services marketing and authentic business development has helped countless advisors expand their markets and businesses.
Innovative Visionary: She’s a well of knowledge, fresh ideas, and an eye for when something is or isn’t working. She wants to modernize the financial services industry through human-centered approaches and modern marketing.
Processes & Efficiencies: She believes in running a lean & mean team, and has built out custom processes and customer journeys for implementation.
Your Team’s Maximizer: Her extensive hands-on training in emotional intelligence and leadership will help you and your team maximize their potential.
Workshops, Masterminds, and Speaking: Chelsea has had success in developing, selling, and delivering financial workshops, and is an expert facilitator and speaker.
Here’s what we hear from people like you all the time:
“I’m stuck in the day-to-day and don’t have a clear roadmap for scaling, succession planning, or long-term sustainability.”
“I’m ready to move to a servicing model, but my practice is built for transactions.”
“I know there are moves we need to make in the business, but I have no idea where to start.”
“Our workflows are clunky, and repetitive tasks are eating up our time.”
“I have too many clients & can’t service them appropriately.”
“There’s no time. I’m always working. I need to replicate 4 of me to get to everything.”
How We Do It
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MISSION, VISION, PURPOSE
Your organization’s mission, vision, purpose, and values are the foundation the rest of the organization is built upon. We will guide your entire team through this process together, to create alignment and clarity, and ignite passion.
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BUSINESS ANALYTICS
No guesswork. We want to guide you and your business based on facts. This is an extremely thorough process where we study the trends, net flows, segmentation, fees, product lines, production, and more - to help you see exactly where you’re having success, and where you have opportunities to expand your capacity.
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EFFICIENCIES & WORKFLOWS
We work closely with your team to understand tracking, processes, and workflows to help identify kinks in the process & maximize your team’s outputs. These are usually small, yet extremely impactful shifts - not an overhaul of your entire system.
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MARKET PENETRATION
The most successful advisors have a clear ideal client, a top-notch servicing model, & are viewed as the go-to expert by their audience. That’s what we’ll help you do. Establish your niche, find new clients, and help you position yourself as the expert you are. We’ll look at your business development practices, strategic partnerships, marketing initiatives, overall brand, and sales process.
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OFFICE LEADERSHIP & ROUTINES
Who’s in charge of what? What hires do you need to make next? What are everyone’s job descriptions? How do you run your meetings? Do you have frequent chcek-in’s? How are people being held accountable? Developed? What is the growth path for each employee? What kinds of advisors do i need to bring on? We’ll work with you to create this entire map and training plan.
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IMPLEMENTATION
We won’t leave you hanging with a bunch of information and no action. Your time is valuable. We’ll create action plans and priorities lists, and help you implement the changes necessary - whether by working with you, training your staff, or bringing in trusted partners to support your expansion.
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How It Works
DURATION
A typical engagement lasts 4-9 months, but varies depending on the size and complexity of your business, and the availability of information and resources.
A combination of job-shadowing, team interviews, leader coaching, detailed reporting, workshops, presentations, and more.
FORMAT
SUPPORT
Reasonable access to Chelsea & Dawn throughout the project.
RESOURCES
Clear, detailed Executive Summary, action plans, industry best-practices & resources aquired from a combined 45+ years in financial services, implementation strategy, and more.